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We offer a full range of general consulting services all designed to help our clients maximize their human resources. As with our training processes, we approach all assignments with a systems oriented approach, creating a customized plan to achieve optimal results and long-term success for our clients.
Consulting Services (General)
Strategic Planning
We facilitate groups of executives, Boards of Directors and other business governing bodies in developing their business or function. This process typically includes development of a vision, agreement on and commitment to an organizational mission and development of operating guidelines. We create a “roadmap” for the group as we develop business and performance objectives which become part of the ongoing action plan. Any business group which is looking to become more productive, change business focus or direction will benefit from this session. Boards of Directors of profit and non-profit organizations benefit greatly have found this exercise to be extremely beneficial.
Are We Ready for Teams?
We offer support services as you consider taking your organization to a team-based environment. We review your organizational goals, examine the evolution of change, assess commitment to the change and formulate an action plan to address all organizational components that will be a part of the change. We assess current capabilities to decide what type of training will support the organization’s new direction. This assistance is recommended for all who are considering transitioning to a team-based environment. Critical action areas may include manager, supervisor and team member developmental activities.
Training/Needs Assessment
We will help to assess your current organizational challenges in such areas as Management and Employee Development, Communication, Diversity Awareness, Leadership Capabilities, Conflict Resolution and Succession Planning to map out an action plan for change and improvement. We involve all levels of the organization in this process resulting in a realistic proposal of strategy and expected results.
Executive Team Retreats
We coordinate and facilitate off-site executive/board level retreats designed for strategic planning and executive team development. The content and focus of these sessions will depend on organizational mission and direction. We custom design your time away to make it productive and enjoyable, incorporating interactive challenges that energize the team. As we develop the meeting agenda we focus on leadership skills, teambuilding, problem-solving techniques and action plans for change which can be taken back to the workplace. We will work closely with you to locate a suitable venue and develop a demanding and creative agenda of events and activities.
360 Degree Feedback
We will assist as you embark on 360º Feedback and Assessment processes. We will provide the tools and facilitate the assessment process for individuals, team and organizational assessments. Individual and team assessments are designed to provide feedback in leadership, interpersonal, communication, listening, time management and a variety of other skill and performance areas. Organizational assessments are developed to assess organization climate and culture, employee attitude and customer satisfaction.
Performance Management/Compensation
We assist in developing specific, measurable and time-based performance standards in order for team members to attain personal and organizational objectives. Our results-driven systems enable managers to give constructive and timely feedback on objective criteria leading to improved performance and measurable results. We feel that compensation systems should reflect organizational culture and strategy in terms of paying for individual and team results. We will work with you to develop, design and deliver an effective compensation/performance management system which will gain commitment to high performance standards from all participants.
Strategic Coaching
One-on-One Coaching can be an extremely effective tool in helping individuals adapt to change, assume additional responsibilities, improve job performance, discover additional skills, work with business challenges, improve interpersonal relationships and increase self-esteem. Using a structured format and position related assessments we will work to develop your employees to their fullest potential by identifying areas for opportunity and capitalizing on talents and skills. We constantly reinforce individual performance by aligning individual goals and objectives with business strategies and initiatives. We provide the follow-up tools for individuals to continue the improvement process and develop managers’ skills in the areas of employee motivation and development.
In addition, we offer specific sessions for managers and supervisors to coach their employees to levels of increased performances. We work with participants to develop an effective communication coaching style with concrete action plans to be used in their developmental conversations with their employees.
Consulting Services (Human Resources)
We provide services to augment your current Human Resources activities in the areas of interim HR support, functional out-sourced HR services to help manage particular HR services and project work bringing additional professional support to your HR department.
Human Resources Audits
We assess your organization’s HR policies, practices and protocol to see if they are truly helping you to achieve your desired organizational results. We offer information on Best HR Practices and, most importantly, what is best for your organization. We review current procedures and work with you to develop and implement systems that will help you to make the best use of your human resources.
Interim Human Resources Support
We will step in to give you the added HR support during periods when you may be short-staffed, deluged with many projects and assignments, recruiting additional HR support or meeting the demands of company mergers, acquisitions, reorganization or downsizing. We provide a fresh perspective and will establish the systems that form the foundation of a productive and effective HR organization.
Company Policies and Employee Handbook
As you communicate your organizational culture, mission and operational guidelines, we will assist you in the development of a meaningful and user-friendly employee handbook. We will develop content specific to your business needs, ensuring that policies and procedures are understood and communicated consistently while conforming to all legal requirements.
Retained Search
We offer a complete retained search approach that ensures the best candidate to fill your position, work within your organization’s culture and very quickly begin to add value to your organization. We identify and interview candidates using a structured behavioral approach presenting those whom we feel will most completely augment and enhance your existing management team.
Recruiting Support
We provide recruiting support in all key areas of recruitment and retention. We handle the entire process to include position description and content, establishing salary parameters, identifying internal and external candidates, conducting in-depth behavioral assessments, interviewing, and reference checking. Key to the recruitment process is developing a retention plan for individual and organizational success.
Compensation Plans
We work with you to develop compensation/incentive/reward systems which will attract the most competent people to contribute to your organization’s success. We develop a compensation philosophy which supports your organization’s culture and strategic goals. The compensation plan may include:
- Job Descriptions
- Salary ranges
- Position benchmarks
- Internal equity and external position in the marketplace
- Salary and succession planning
- Individual and team incentive plans
- Executive Compensation
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